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Customer Centered Selling Eight Steps to Success from the World"s Best Sales Force by Rob Jolles

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  • 37 Currently reading

Published by Free Press .
Written in English

Subjects:

  • Industrial or vocational training,
  • Management decision making,
  • Sales & Selling - Techniques,
  • Consumer Behavior - General,
  • Business & Economics,
  • Business / Economics / Finance,
  • Business/Economics,
  • Selling,
  • Business & Economics / Sales & Selling,
  • Decision Making & Problem Solving,
  • Education,
  • Success in business

Book details:

The Physical Object
FormatPaperback
Number of Pages384
ID Numbers
Open LibraryOL7722248M
ISBN 100684855011
ISBN 109780684855011
OCLC/WorldCa44785437

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  The NOOK Book (eBook) of the Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force by Rob Jolles at Barnes & : Free Press. Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the client’s "Decision Cycle" and Cited by: 1. Customer Centered Selling. Book reviews > Customer Centered Selling. This is the approach used by Xerox, where author Robert Jolles sold and taught for a number of years, and is one of the few books that take selling beyond the stage of 'Here's what I learned in 30 years of selling.' It uses an eight stage process, as below.   Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program. The secret, Robert Jolles reveals, is reversing the conventional selling practice of searching for customer needs. To truly create urgency, you must focus instead on the customer's problems and decision-making process/5.

Customer Centered Selling: Sales Techniques for a New World Economy (Paperback)--by Robert L. Jolles [ Edition] Paperback – January 1, See all Manufacturer: Robert L. Jolles.   Customer Centered Selling teaches the secrets of the When you have a process, you have a way of measuring what you are doing. When you can measure it—you can fix it!4/5(3). Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and. Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force by Rob Jolles. This revised edition of Robert Jolles’s classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies!When you have a process, you have a way of measuring what you are doing.

Customer Centred Selling Paperback – June 5, by Rob Jolles (Author)5/5(1). "Customer Centered Selling" teaches you the secret of the world-famous Xerox sales training program. For almost two decades, tens of thousands of salespeople have learned the lessons presented here by Robert L. Jolles, the Sales Trainer with the longest tenure working at Xerox Corporation today. The secret, Jolles reveals, is reversing the conventional selling practice. Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the client’s "Decision Cycle" and /5(26). Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program. The secret, Robert Jolles reveals, is reversing the conventional selling practice of searching for customer needs. To truly create urgency, you must focus instead on the customer's problems and decision-making process/5(17).